Products

FAQ

Created with Pixso. Home Created with Pixso. About Us Created with Pixso. FAQ
Q How do you ensure product quality?

Four-stage QC process: IQC (incoming material) → IPQC (in-process) → 100% aging test → pre-shipment AQL inspection. Inspection reports available for every batch. Third-party inspection (SGS/TUV/Intertek) available on request.

Q Can you ship by sea or air?

We have long-term cooperated with forwarders who are professionals in battery shipment.

Q What is the battery cycle life?

Battery cycle life is more than 2500 times when residual capacity ≥85%.

Q How to recharge the power station?

Three charge methods: AC, Car and solar panel.

Q How does a portable power station work?

Our portable power generator integrates charging, storing, and using electricity in one device. It uses lithium-ion batteries and can be charged using various power sources such as AC outlets, solar panels, or car chargers. Once charged, this power station can provide power to various devices.

Q What can portable power provide power for?

Our portable power station can power most of the home appliances, it also depends on the output power.

Q How to choose the suitable product?

The power rating of your equipment determines how much power to use, and the time of use depends on the capacity of the power generator and device's wattage.

Q Do you provide a sample?

Yes, please leave your contact information and we will contact you soon.

Q Can you supply solar panels? Can you recommend?

Yes, we have solar panels, and we can recommend suitable solar panels.

Q Can I customize solar generator power station products?

Yes. Let us know the specific customization requirements, and we will get back to you ASAP.

Q Do portable power station products have a UPS function?

The portable power station has no UPS function, while the home systems have a UPS function.

Q What can portable power provide power for?

Our portable power station can power most of the home appliances, it also depends on the output power.

Q How long is the warranty?

Our warranty is for 2 years.

Q What about the lead time?

Sample time is about 7 days, and mass production time is 15-40 days. It depends on the quantities.

Q Can you supply OEM & ODM service?

Yes, We support customize logo by order 30pcs and package 50pcs, Other specification by order 100pcs above.

Q How can we pay?

We accept T/T, Western Union, PayPal, etc.

Q What kind of certificates do your products have?

Our portable power station has acquired CE, FCC, UN38.3, UL, and PSE certificates, which can satisfy most countries' importing requirements.

Q Where is your company located?

Our company is located in Dongguan of Guangdong.

Contact Us